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Upgrade

Action Required: Post-Upgrade Steps

The following actions are required on your part to access your accounts and services within the new system:

Login with a Temporary Password

  • Your User ID stays the same.
  • Your temporary password will be: [Your Postal Code] + Last 4 digits of your TIN (Tax Identification Number)
Example: If your postal code is 60532 and your TIN ends in 1234, your temporary password is 605321234

You'll be prompted to create a new password right away.

Update Your Mobile App

  • Please delete and reinstall the LSB App via your app store.
  • You'll need to log in to Online Banking before using the mobile app.

Re-Establish External Transfers (Bank to Bank)

Previously scheduled external transfers and linked accounts will need to be re-entered into the new system starting on Tuesday, November 25th at 4:00 PM CST.

*An external transfer is a movement of money between your account at Lisle Savings Bank and an account you own at a different financial institution

Re-Establish Notifications and Alerts

Any notifications or alerts you had set up will need to be re-entered in the new system.

What's Already Taken Care Of

No action is required for the following services, as they have been seamlessly migrated:

  • Bill Pay information
  • Internal transfers

Thank you for Your Patience

If you need help or have any questions, we're here for you:

Call us at: 630.852.3710
Email us at: customercare@LSB.bank

Sincerely,
Lisle Savings Bank

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